terms of service

these terms of service ("terms") govern your access to and use of the vind website, applications, and related services (collectively, the "services").

by accessing or using the services, you agree to be bound by these terms. if you do not agree, do not use the services.

TODO(legal): insert legal entity name and contracting party.

vind is not an emergency service and is not intended for crisis intervention.

vind is not a licensed therapist, psychiatrist, psychologist, medical provider, or healthcare provider. the services are provided for general informational, supportive, and self-reflection purposes only and are not a substitute for professional advice, diagnosis, or treatment.

you must be at least 18 years old to use vind.

to use certain features, you may need to create an account and provide accurate, current, and complete information.

you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

vind may offer free access, free trials, paid subscriptions, or other paid features.

if you purchase a subscription, you authorize us and our payment processors to charge applicable fees, taxes, and recurring charges.

payments may be processed by third-party payment providers such as Stripe, Apple, or Google, as applicable.

access to voice features is subject to fair use and the limits of your subscription plan. voice allowances are calculated on a rolling basis per billing cycle and may be adjusted periodically to ensure quality of service for all users. details of the calculation methodology may evolve.

TODO(legal): confirm refund policy, trial terms, cancellation rules, pricing disclosures, and store-specific terms.

subject to your compliance with these terms, vind grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the services for personal, non-commercial use.

• you may not copy, modify, reverse engineer, scrape, or disrupt the services except as permitted by law;
• you may not use the services to develop or train a competing product;
• you may not use the services for unlawful, harmful, abusive, deceptive, or fraudulent purposes.

you retain ownership of content you submit through the services.

you grant vind a limited license to host, store, reproduce, process, transmit, and display your content only as necessary to operate and provide the services, maintain continuity, provide support, secure and troubleshoot the services, comply with law, and enforce these terms.

the services may use artificial intelligence and automated systems to generate responses, summaries, memory, continuity features, reminders, insights, or other outputs.

AI-generated outputs may be inaccurate, incomplete, inappropriate, biased, outdated, or not suitable for your circumstances.

you are responsible for evaluating any output before acting on it.

our privacy policy explains how we collect, use, disclose, and protect personal data.

you agree that we may send service-related communications, including account notices, security alerts, billing notices, support messages, and legal or policy notices.

we may suspend, restrict, or terminate access if you violate these terms, create risk or harm, use the services unlawfully, or if we are required to do so by law.

you may stop using the services at any time. account deletion and privacy requests are handled as described in the privacy policy.

to the maximum extent permitted by law, the services are provided "as is" and "as available" without warranties of any kind.

to the maximum extent permitted by law, vind will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of the services.

TODO(legal): confirm governing law, venue, liability cap, arbitration/class waiver position, and consumer-law carveouts.

TODO(legal): insert vind legal entity name, registered address, and legal contact email.